We understand that unexpected situations can arise, and you might need to cancel your order. Here’s a breakdown of our cancellation policy to help you out:
Cancellation Window:
You can cancel your order free of charge within 2 hours of placing it. The sooner you contact us, the quicker we can process your request.
Why This Timeframe?
At InksIsland, we strive for speedy deliveries. Most orders are processed and shipped within 24 hours to ensure you receive your ink cartridges promptly. This timeframe allows us to manage our inventory efficiently and avoid processing delays.
How to Cancel Your Order:
To cancel your order, simply reply to this email with your order number and a brief message requesting cancellation. Alternatively, you can contact our friendly customer service team at:
- Email: [email protected]
Orders Already Shipped:
Unfortunately, we cannot cancel orders that have already been shipped.
What if My Order Has Shipped?
If your order has shipped but you no longer require it, you can return unopened and unused items within 30 days of purchase. Please refer to our Returns Policy for details (link to Returns Policy here).
Refunds for Cancelled Orders:
Once your cancellation request is processed, a full refund will be issued to your original payment method within 5 business days.
Need Help?
If you have any questions or require assistance with canceling your order, please don’t hesitate to contact us:
- Email: [email protected]
Phone Number:- + 91 93102 2087 | +44 020-3289-4050
We’re here to assist you!